1. Introduction

1.1 These terms and conditions apply to all users of the Acoustic Lighting Co. website (https://acousticlightingco.com.au/) and govern the sale of goods and services offered by Acoustic Lighting Co. through our online store.

1.2 By accessing our website or placing an order, you agree to be bound by these terms. If you do not agree with any part of the terms, you must not use our website.

2. Ordering and Payment

2.1 All orders placed through our website are subject to acceptance and availability.

2.2 Prices are listed in Australian Dollars (AUD) and include Goods and Services Tax (GST) unless otherwise stated.

2.3 Payment can be made via credit card, PayPal, or other methods specified on our website.

2.4 Once your order is placed, you will receive a confirmation email. This email does not constitute acceptance of your order, which will be confirmed when your payment has been processed and the goods have been dispatched.

3. Shipping and Delivery

3.1 We offer shipping to addresses within Australia. Shipping costs and delivery times will be specified at checkout.

3.2 We will make every effort to deliver goods within the estimated time frames. However, we are not liable for delays caused by factors beyond our control.

3.3 If your order is lost or damaged in transit, please contact us immediately, and we will assist in resolving the issue.

4. Returns and Refunds

4.1 We offer returns for most products within [30] days of purchase. To be eligible for a return, the item must be unused and in its original packaging.

4.2 To initiate a return, please contact our customer service team at [contact information] to receive a return authorization.

4.3 Refunds will be processed within [14] days of receiving the returned goods. Refunds will be issued to the original payment method.

4.4 Certain products, such as [list any non-returnable items], are not eligible for return.

5. Product Information

5.1 We make every effort to ensure that product descriptions, images, and pricing are accurate. However, errors may occur, and we reserve the right to correct them without prior notice.

5.2 All products are subject to availability, and we reserve the right to discontinue any product at any time.

6. Privacy and Data Protection

6.1 We are committed to protecting your privacy. Please review our Privacy Policy for information on how we collect, use, and protect your personal information.

6.2 By using our website, you consent to the collection and use of your information as described in our Privacy Policy.

7. Intellectual Property

7.1 All content on our website, including text, images, and logos, is the property of Acoustic Lighting Co. and is protected by Australian copyright and trademark laws.

7.2 You may not use, reproduce, or distribute any content from our website without our prior written consent.

8. Limitation of Liability

8.1 To the extent permitted by law, Acoustic Lighting Co. shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or the purchase of goods.

8.2 Our liability is limited to the replacement or repair of goods, or a refund of the purchase price, at our discretion.

9. Governing Law

9.1 These terms and conditions are governed by and construed in accordance with the laws of Australia. Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Australia.

10. Contact Information

10.1 If you have any questions or concerns about these terms, please contact us at:

• Email: info@acousticlightingco.com.au